1. Introduction

  2.  Welcome
  3.  License manager basics
  4. Getting Started

  5.  ArcGIS License Manager system requirements
  6.  Supported software products
  7.  License manager installation and startup
  8.  Client machine setup using the ArcGIS Administrator
  9.  Existing users
  10. Administering the License Manager

  11.  Using the ArcGIS License Server Administrator
  12.  Starting and stopping the License Manager
  13.  Checking the license server status
  14.  Configuring license borrowing
  15.  Viewing the audit log
  16.  Viewing license availability
  17.  Authorizing additional features
  18.  Diagnosing errors
  19. ArcGIS License Manager with ArcGIS Enterprise

  20.  Introduction to ArcGIS License Manager with ArcGIS Enterprise Portal
  21.  Configure License Manager for use with ArcGIS Enterprise Portal
  22.  Useful information and best practices
  23. Advanced Topics

  24.  Automatically starting the License Manager
  25.  Defining port@host to one or more license servers
  26.  Backup license servers
  27.  Configure ArcGIS License Manager to work through a firewall
    1. The Options File

    2.  Using the Options file
    3.  ACTIVATION_EXPIRY_DAYS
    4.  DEBUGLOG
    5.  EXCLUDE
    6.  EXCLUDE_ENTITLEMENT
    7.  EXCLUDEALL
    8.  GROUP
    9.  GROUPCASEINSENSITIVE
    10.  HOST_GROUP
    11.  INCLUDE
    12.  INCLUDE_ENTITLEMENT
    13.  INCLUDEALL
    14.  MAX
    15.  NOLOG
    16.  RESERVE
    17.  Feature names for ArcGIS Option file
  28.  Transferring licenses from one License Manager to another
  29.  Using the license manager on Windows Terminal Server/Citrix
  30.  Enterprise deployment of the ArcGIS Desktop or ArcGIS Engine licenses
  31.  Provisioning files
  32.  Silent authorization commands
  33. Troubleshooting

  34.  Incorrect clock setting
  35.  Cannot connect to the License Manager
  36. Glossary

  37.  ArcGIS Administrator
  38.  ArcGIS License Manager
  39.  authorization
  40.  borrow
  41.  Concurrent use
  42.  daemon
  43.  debug log file
  44.  feature
  45.  license
  46.  License Manager
  47.  license server
  48.  named user
  49.  ArcGIS Enterprise Portal
  50.  provisioning file
  51.  Return
  52.  simultaneous session
  53.  Single use
  54.  Software Authorization Wizard

Enterprise deployment of the ArcGIS Desktop or ArcGIS Engine licenses

Both concurrent use and single use versions of the ArcGIS Desktop and ArcGIS Engine software can be deployed in an enterprise environment by setting up license managers that can host concurrent use and enterprise single use licenses.

The following examples describe how ArcGIS Desktop and ArcGIS Engine licenses can be deployed:

A. Concurrent use

Enterprise A has purchased 10,000 concurrent use ArcGIS Desktop Advanced licenses and needs to divide the licenses among three separate license managers for use in three different departments.

  1. All 10,000 licenses need to be authorized on license manager 1. See License Manager installation and startup for details on this process.
  2. Install the License Manager software on machines 2 and 3. Transfer the required number of licenses to these license managers.
  3. Install the ArcGIS software on client machines and point the machines to the required license manager.
    NoteNote:

    Alternatively, the three separate License Managers noted in steps 1 and 2, can be authorized directly from Esri Customer Service with the requisite number of licenses, removing the need to transfer. Transfer of licenses to 'child' License Managers is most helpful in situations where a firewall needs to be opened to allow authorization of a primary License Manager.

B. Single use

Enterprise B has purchased 10,000 enterprise single use ArcGIS Desktop Advanced licenses and needs to authorize end-user machines from within the organization instead of authorizing each end-user machine with Esri Customer Service.

  1. All 10,000 licenses need to be authorized on a license manager. See License Manager installation and startup for details on this process.
  2. Install the ArcGIS software on the individual end-user machines and authorize the software from the license manager setup in step 1:
    • Authorizing end-user machines using a provisioning file

      A provisioning file allows a license administrator to quickly authorize the ArcGIS software on end-user machines. See Provisioning files for help on creating and using provisioning files.

    • Authorizing end-user machines manually
      1. On the ArcGIS Administrator Wizard dialog box that appears immediately after the installation, select the appropriate single use product and click the Authorize Now button. If you want to run the authorization at a later time, go to Start > Programs > ArcGIS > ArcGIS Administrator. Choose the product you want to authorize from the table of contents, choose the appropriate single use product, then click Authorize Now.
      2. Choose the default option I have installed my software and need to authorize it.
      3. On the next dialog box, choose the option Authorize your software from a local license server.
      4. Specify a license server.
      5. Enter the authorization number for the core product. This is the same authorization number (EEAxxxxxxxxx) you used when authorizing the licenses on License Manager.
      6. Enter authorization numbers for any extensions that you want to authorize on that machine and complete the authorization process.

NoteNote:

When deauthorizing or upgrading concurrent use licenses from a child License Manager or enterprise single use licenses from a client or child License Manager, back to Esri Customer Service, the chain of events must be reversed. For example, Client A received it's enterprise single use authorization from child License Manager X, which in turn had received it's set of licenses through a transfer from parent License Manager Y. To deauthorize client A to customer service, the licenses must first be deauthorized to License Manager X, at which point, License Manager X will then deauthorize to License Manager Y, and finally License Manager Y will deauthorize to Esri Customer Service.

Using ArcGIS License Manager in cloud environments

For licensing ArcGIS products in the cloud using ArcGIS License Manager, please refer to the Esri whitepaper on cloud licensing.