1. Introduction

  2.  Welcome
  3.  License manager basics
  4. Getting Started

  5.  ArcGIS License Manager system requirements
  6.  Supported software products
  7.  License manager installation and startup
  8.  Client machine setup using the ArcGIS Administrator
  9.  Existing users
  10. Administering the License Manager

  11.  Using the ArcGIS License Server Administrator
  12.  Starting and stopping the License Manager
  13.  Checking the license server status
  14.  Configuring license borrowing
  15.  Viewing the audit log
  16.  Viewing license availability
  17.  Authorizing additional features
  18.  Diagnosing errors
  19. ArcGIS License Manager with ArcGIS Enterprise

  20.  Introduction to ArcGIS License Manager with ArcGIS Enterprise Portal
  21.  Configure License Manager for use with ArcGIS Enterprise Portal
  22.  Useful information and best practices
  23. Advanced Topics

  24.  Automatically starting the License Manager
  25.  Defining port@host to one or more license servers
  26.  Backup license servers
  27.  Configure ArcGIS License Manager to work through a firewall
    1. The Options File

    2.  Using the Options file
    3.  ACTIVATION_EXPIRY_DAYS
    4.  DEBUGLOG
    5.  EXCLUDE
    6.  EXCLUDE_ENTITLEMENT
    7.  EXCLUDEALL
    8.  GROUP
    9.  GROUPCASEINSENSITIVE
    10.  HOST_GROUP
    11.  INCLUDE
    12.  INCLUDE_ENTITLEMENT
    13.  INCLUDEALL
    14.  MAX
    15.  NOLOG
    16.  RESERVE
    17.  Feature names for ArcGIS Option file
  28.  Transferring licenses from one License Manager to another
  29.  Using the license manager on Windows Terminal Server/Citrix
  30.  Enterprise deployment of the ArcGIS Desktop or ArcGIS Engine licenses
  31.  Provisioning files
  32.  Silent authorization commands
  33. Troubleshooting

  34.  Incorrect clock setting
  35.  Cannot connect to the License Manager
  36. Glossary

  37.  ArcGIS Administrator
  38.  ArcGIS License Manager
  39.  authorization
  40.  borrow
  41.  Concurrent use
  42.  daemon
  43.  debug log file
  44.  feature
  45.  license
  46.  License Manager
  47.  license server
  48.  named user
  49.  ArcGIS Enterprise Portal
  50.  provisioning file
  51.  Return
  52.  simultaneous session
  53.  Single use
  54.  Software Authorization Wizard

Existing users

For users who currently have a previous version of ArcGIS License Manager and wish to migrate to the latest 2024.0 version of ArcGIS License Manager, follow the instructions below:

10.0 to 10.6, and 2018.0 to 2023.0 License Managers

If you are currently using ArcGIS 10.0 License Manager through ArcGIS License Manager 2023.0, please view details under the topic License Manager Installation and Startup. If an ArcGIS Enterprise Portal will be configured to use ArcGIS License Manager, please also review information in the ArcGIS License Manager with ArcGIS Enterprise Useful Information and Best Practices topic.

9.x License Manager

If you are currently using a 9.x License Manager, you first need to uninstall this older version to proceed with the installation of ArcGIS License Manager 2024.0. License files at version 9.x or earlier will not work with the 10.x versions of the License Manager. You will need to first authorize licenses on the license server using the new authorization information sent via email by Esri Customer Service before starting the license service.

Contacting Esri Customer Service

If for any reason you are unable to locate your authorization information, you can contact Esri Customer Service and request that it be resent.

In the United States, you can contact Esri Customer Service by calling 888-377-4575 or visit the Esri Customer Service site.

Outside the United States, contact your local Esri distributor.